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Client Relationship Executive

2 weeks ago

Singapore Papa Palheta Pte Ltd Full time
Job Overview:

Papa Palheta Pte Ltd is a leading specialty coffee company dedicated to providing unique and high-quality coffee experiences for the coffee community. We are seeking an experienced Coffee Industry Representative to join our team and drive the growth of our commercial/wholesale business. As an Account Manager, you will be responsible for managing and growing our portfolio of HORECA and corporate clients, developing and implementing effective sales strategies, and contributing to the success of our company.

Key Responsibilities:
  • Clients Portfolio Management: Oversee the retention, development, and growth of HORECA and corporate clients, ensuring ongoing satisfaction and business expansion.
  • Cross-Selling: Identify opportunities to cross-sell additional products and services from our company to new and existing clients, increasing sales and revenue.
  • Client Onboarding & Check-ins: Develop and implement a comprehensive client onboarding and check-in process, ensuring seamless integration and ongoing satisfaction.
  • Sales Proposals & Presentations: Prepare and present customized sales proposals and facilitate coffee tastings for clients, showcasing our expertise and high-quality products.
  • Sales Targets: Meet or exceed sales and performance targets, driving business growth and contributing to the success of our commercial/wholesale division.
  • Business Development: Identify and pursue new business opportunities within the coffee sector, collaborating with internal stakeholders to drive growth and innovation.
  • Networking & Events: Represent our company at industry-related events, conferences, and trade shows, building relationships and promoting our brand.