Client Care Specialist

4 days ago


Singapore beBeeCare Full time $4,000 - $6,000
Community Care Professional Role

The role of a Community Care Professional is multifaceted and requires a strong foundation in social work principles and practices.

  • Review applications from various sources, interview clients and caregivers during enrolment into our programme/home, and conduct biopsychosocial assessments to assess the strength and resilience of clients, families, and social support systems.
  • Build rapport with residents/clients and their families, maintaining constant communication while addressing concerns and goals, and helping them keep positive attitudes and educate family members on physical and psychosocial needs and ways to access internal and external resources.
  • Provide casework management for clients and coordinate with external agencies such as hospitals and polyclinics for clients requiring financial assistance for medical appointments.
  • Develop and implement individual care plans (ICP) for clients, providing therapeutic support as needed, working with multidisciplinary team (MDT) members.
  • Execute ICPs and monitor progress, develop and implement programmes and activities through a planned/structured manner aligned to company values to meet client care needs.
  • Coordinate with PT and OT departments to assist clients in feeling comfortable and confident.
  • Publish 6th monthly ICP review reports and monthly review records for clients.
  • Evaluate existing, new, and prospective clients based on their needs, desires, and limitations.
  • Update client particulars and social report/review, conduct casework evaluation, and maintain case notes/documents.
  • Offer person-centred counselling for clients and/or families, counselling those suffering from poor mental health states and coping difficulties in transition.
  • Perform risk assessments, assessing risks of self-harm and harm to others.
  • Conduct financial assessments and fund management, preparing periodic reports as required, identifying and referring cases for financial assistance.
Required Skills:
  • Clinical Supervision
  • Microsoft Office
  • Hospitals
  • Risk Assessment
  • Assessing
  • Healthcare
  • Social Services
  • Counselling
  • Mental Health
  • Communication Skills
  • Nursing
  • Wellbeing
  • Team Player
  • Case Management
  • Service Delivery
Benefits:
  • Opportunity to make a meaningful difference in people's lives
  • Professional growth and development
  • Collaborative and supportive work environment
Others:
  • This role is ideal for individuals who are passionate about delivering exceptional client care and contributing to a dynamic team.


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