
Technical Support Expert for Application Services
2 days ago
This is a technical specialist role within our Application Services team, responsible for delivering high-quality application services to users worldwide in Wealth Management and Premier Banking.
The successful candidate will be responsible for ensuring the stability of our applications, improving service continuity, and troubleshooting production incidents. They will also support the development team with system changes and provide oversight on daily business batches.
Key Responsibilities:
- Provide technical support to front- and back-office operations business processes and systems.
- Analyze, manage, and respond to user queries, resolving production incidents and providing timely problem resolution.
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