Public Libraries Team Member

3 weeks ago


Singapore Careers@Gov Full time
Job Overview

Careers@Gov is seeking a motivated and customer-focused Public Libraries Team Member to join our team. As a key member of our library services team, you will play a vital role in promoting reading, learning, and history through our network of public libraries across Singapore.

Salary: SGD 45,000 - 55,000 per annum, depending on experience.

Job Description

As a Public Libraries Team Member, you will be responsible for providing excellent customer service, guiding customers on library etiquette, and promoting library collections and services. You will also be required to provide quality customer service, maintain excellent service standards, and manage a team of outsourced staff and volunteers in delivering quality standards in their work.

Key Responsibilities:

  • Provide excellent customer service and engage library patrons through various programs and activities.
  • Guide customers on library etiquette and promote library collections and services.
  • Provide quality customer service and maintain excellent service standards.
  • Manage a team of outsourced staff and volunteers in delivering quality standards in their work.
  • Process library items that support collection development and maintenance.
Requirements

To be successful in this role, you will need:

  • Good customer service and engagement skills.
  • Good communication and interpersonal skills.
  • Ability to supervise staff in maintaining quality standards.
  • Ability to adapt quickly to changes due to iterative nature of new services.
What We Offer

We offer a competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about promoting reading, learning, and history, we encourage you to apply for this exciting opportunity.

Location

Successful applicants will be based at one of our public libraries across Singapore.

Contract Terms

Successful applicants will be appointed on a two-year contract in the first instance.



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