Cleaning Operations Assistant Manager

2 weeks ago


Singapore JONGUIL ASIA CLEANING PTE. LTD. Full time
Job Summary

JONGUIL ASIA CLEANING PTE. LTD. is seeking a highly skilled and experienced Cleaning Operations Assistant Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of cleaning operations across various locations.

Key Responsibilities
  • Supervise and Coordinate Cleaning Operations: Conduct daily pre-operation meetings with staff to review duties and ensure a smooth start to the day.
  • Conduct On-the-Job Training (OJT): Provide training to employees on the proper and safe use of cleaning equipment and machinery.
  • Ensure Cleaning Schedules are Met: Oversee the completion of daily and periodic cleaning tasks as per schedule.
  • Customer Service and Complaint Resolution: Attend to customer complaints and ensure high levels of customer satisfaction.
  • Staff Management: Monitor staff punctuality and discipline, and address any issues promptly.
  • Additional Responsibilities: Perform any other duties assigned by superiors or clients as required.
Requirements
  • Midnight Shift Availability: Ability to work flexible hours, including midnight shifts.
  • Availability for On-Call Duty: Willingness to be on standby 24/7 and report for work on short notice.
  • Weekend and Public Holiday Work: Ability to work on weekends and public holidays as required.
  • Islandwide Locations: Willingness to work at multiple locations across the island and travel to different sites daily.
  • Excellent Customer Service Skills: Ability to provide exceptional customer service and interact well with clients.
  • Experience in Cleaning Sector: At least 1 year's experience in a similar role in the cleaning sector as an assistant post.


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