High-Level Infrastructure Professional

4 days ago

Singapore beBeeInfrastructurist Full time $80,000 - $120,000
Senior Systems Specialist Position

We are seeking an accomplished professional to fill the role of Senior Systems Specialist.

The ideal candidate will be responsible for providing high-level technical support in the delivery of infrastructure services, ensuring seamless interaction with both internal and external stakeholders in accordance with contractual terms and established service level agreements (SLAs).

Key responsibilities include maintaining optimal system performance, serving as the primary point of contact for customers, coordinating with internal resolver teams and the Service Desk to ensure timely intervention and high-quality service resolution within defined SLAs.

Additional duties involve providing top-tier incident and problem management support, coordinating resolutions with the appropriate technical teams, minimizing service restoration times by escalating issues to specialized resolver groups, and overseeing the replacement of faulty equipment.

Required Skills and Qualifications:

  • Diploma/Bachelor's Degree in Computer Science, Electronic Engineering or equivalent Telecommunications qualification.
  • Unix/Linux Certification, VMWare Certification, ITIL Foundation v3 Certification.
  • At least 3 years' experience in following technologies: Operating System - RHEL 7/8, RHEL HA, Windows Datacenter 2016/2019 with clustering.
  • Hardware - HP DL360 Gen 9, DELL R430XD, DELL R730XD/equivalent.
  • Virtualization - ESXi, VMWare vSphere 7/8, VMware vCentre, VMware SRM Standard.
  • MQ - MQ v8/9, MQ IPT, MQ Clustering, IBM License Manager.
  • Web - Apache Web Server, Apache Tomcat Application Server.
  • Monitoring tools - NagiosXI, NagiosLog, eG Monitoring suite.
  • Firewall - Palo Alto 850 & PA-5220 (equivalent), Checkpoint Firewall (equivalent).
  • Load Balancer - F5 BIG-IP LTM i2600.
  • Vulnerability Manager - IBM Qradar All-in-one console, Event collector, Waterfall MQ Agent (Waterfall for IBM Websphere MQ).
  • CA Server Luna HSM, Aruba Clearpass, SafeNet Network HSM, SecurityToken, Nessus Manager, Nessus Security Centre, Mcafee Advanced Security Suite, Mcafee ePolicy Orchestrator.
  • Storage - DELL EMC Unity 400, 300.
  • Backup - EMC Data Domain with DD Boost & DD Replicator, DELL EMC Networker, Veritas System Recovery.
  • Other Technologies - RedHat Satellite/Spacewalk, DHCP, TFTP, Mail, Squid (WEB Proxy), NFS, Active Directory, DNS, NTP, Yum repo, IPA, SysLog servers.

Benefits:

The selected candidate will have the opportunity to work on a variety of challenging projects and collaborate with experienced professionals in the field.

Others:

The ideal candidate should possess excellent communication skills, be proactive, and demonstrate a strong ability to learn and adapt to new technologies and systems.

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