Live Chat Specialist

4 days ago

Singapore beBeeCustomerSupport Full time $2,000 - $4,000
Job Overview

As a Live Chat Customer Support specialist, you will play a pivotal role in delivering exceptional customer service. This is an excellent opportunity for individuals who are passionate about helping others and thrive in a fast-paced environment.

About the Role

We are seeking a highly motivated and organized individual to fill this position. In this role, you will be responsible for answering incoming customer inquiries via live chat, providing timely and accurate responses, and resolving issues efficiently.

Key Responsibilities:
  • Responding to customer inquiries via live chat and addressing concerns in a professional and courteous manner
  • Data entry and keying in relevant customer information into our system
  • Liaising with other departments and teams to resolve complex customer issues

Requirements:
  • Excellent communication and interpersonal skills
  • A patient and empathetic approach when dealing with difficult customers
  • Ability to work independently and as part of a team
  • Familiarity with Microsoft Office Suite and data entry software

What We Offer:
  • A competitive compensation package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

This is an exciting opportunity for individuals looking to start their career in customer service or seeking a new challenge. If you are passionate about delivering exceptional customer experiences and have a positive attitude, we encourage you to apply.

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