Banking Operations Manager

1 week ago

Singapore PEOPLESEARCH PTE. LTD. Full time

Job Description

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We are seeking a highly skilled Banking Operations Manager to join our team at PEOPLESEARCH PTE. LTD.

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  • The primary responsibility of this role is to support the Senior Manager, Operations in responding to client instructions, internal stakeholders and HQ processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.">
  • This involves working closely with cross-functional teams to deliver timely and accurate results, ensuring customer satisfaction and providing professional customer support.">
  • A key aspect of this role is to identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.">
  • Maintaining up-to-date awareness of market conditions, bank products and services is crucial to ensure that best practice is adopted where required.">
  • Participating in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.">
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Responsibilities

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  • Primary person to support Senior Manager, Operations to respond to client instructions, internal stakeholders and HQ processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.">
  • Support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the Senior Manager.">
  • Ensure customer satisfaction and provide professional customer support.">
  • Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.">
  • Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.">
  • Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.">
  • Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.">
  • Prepare periodical reports and escalating irregularities to management and other regulating units/parties.">
  • Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.">
  • Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.">
  • Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.">
  • Undertake duties at a similar or higher level as required.">
  • Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.">
  • When required support line management with the implementation of changes in own work area.">
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Requirements

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  • Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management.">
  • Minimum 3 - 5 years banking experience in Commercial Banking (Trade, Loans, Treasury).">
  • Good knowledge of MAS regulatory requirements for the Branches products, services and operations.">
  • Excellent communication and interpersonal skills.">
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About the Company

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PEOPLESEARCH PTE. LTD. is a reputable recruitment agency that provides top-notch talent solutions to various industries.

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Our mission is to connect talented individuals with exciting career opportunities and help businesses achieve their goals through effective staffing solutions.

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We pride ourselves on our professionalism, integrity, and commitment to excellence in everything we do.

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With a strong presence in Singapore's job market, we have established ourselves as a trusted partner for companies seeking reliable and skilled employees.

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We believe in building long-term relationships with our clients and candidates, and we strive to provide exceptional service that exceeds expectations.

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If you're looking for a dynamic and challenging work environment, look no further

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Apply now and take the first step towards an exciting career opportunity

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