Enterprise Systems Implementation Specialist

7 days ago

Singapore beBeeBusiness Full time $120,000 - $150,000

The role of a Business Process Analyst involves analyzing and addressing business needs through the ERP system. A successful candidate will work with clients and management to explain system requirements, design solutions, configure software, and train employees.

Key Responsibilities:
  • Identify and implement innovative business and technology solutions for clients across various industries.
  • Interact with clients to assess their business requirements and determine their software needs.
  • Conduct a thorough analysis of client's existing business processes.
  • Map business requirements to analyze gaps and propose process improvements.
  • Document business requirements in a professional template, including workflow diagrams that comply with the implementation methodology.
  • Reconfirm gaps, configuration, and customization requirements before finalizing the build phase.
  • Develop functional and technical specifications designs for functional and technical teams for implementation purposes.
  • Develop and execute implementation plans by configuring and customizing ERP solutions as per the scope defined.
  • Prepare and execute prototype plans with client key process owners.
  • Develop training documentation for end-users, including instruction manuals, training outlines, quick reference guides, assessments, trainer guides, etc.
  • Provide training to end-users in a classroom environment.
  • Involve in usability testing and review user acceptance test plans for functional requirements.
  • Communicate with clients throughout the project implementation to manage client expectations, resolve issues, and provide project status.
  • Validate deliverables to ensure they comply with requirements.
  • Assist in project sign-off and go-live report preparation.
Requirements:
  • A strong knowledge of methodologies around ERP implementations.
  • Completed minimum 3 full life cycle implementations.
  • Strong background in financial and accounting processes.
  • A logical approach to problem-solving and structured approach to introducing change into operational systems.
  • Excellent leadership, communication (written and oral), and interpersonal skills.
  • Stakeholder management skills.
  • Excellent documentation and communication skills.
  • Ability to effectively delegate tasks to junior colleagues.
  • A minimum 2 years of experience as a NetSuite Consultant in a vendor environment.
  • Certified as NetSuite "ERP Consultant" or NetSuite "ERP Administrator" is a plus.

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