Logistics Quality Specialist
2 months ago
Job Overview
Position Summary
As a key member of the logistics team, you will report directly to the Logistics Manager and play a vital role in upholding the quality, health, and safety standards within the goods flow and customer delivery processes at IKEA Tampines. Your contributions will be essential in positioning the logistics department as a responsible entity committed to reducing environmental impact while ensuring sustainable profitability.
Key Responsibilities
- Act as a representative for the highest quality standards perceived by customers and visitors through the accurate execution of goods flow processes, with a focus on customer availability.
- Ensure the effective implementation of the Supply Quality Detect-Correct-Report methodology across all logistics operations, maintaining a zero-tolerance policy towards non-compliant goods.
- Collaborate with internal teams, supply chain partners, and external service providers on matters related to quality, safety, and health.
- Promote the highest quality perception for customers through meticulous execution of goods flow processes.
- Conduct inspections of warehouse racking, handling equipment, and unit loads in accordance with local regulations and IKEA standards, while assessing health, safety, and quality in goods flow processes and reporting findings to the Logistics Manager.
- Gather, review, and analyze data to ensure the highest quality of incoming goods.
- Develop a skilled goods flow team capable of confidently executing responsibilities related to health, safety, and quality through mandatory training and onboarding for new team members.
- Identify and nurture talent within the goods flow team, focusing on quality, safety, and compliance.
Candidate Profile
- A minimum of 3-5 years of experience in logistics and supply chain management.
- Strong knowledge of safety, quality, and sustainability practices.
- A genuine passion for logistics and the ability to thrive in a dynamic retail environment.
- Proven track record of achieving results while effectively communicating and developing team members.
- Flexibility to work according to business needs, including rotating day and night shifts, weekends, and public holidays.
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