Senior Programme Administrator

8 hours ago

Singapore beBeeAdministrative Full time $48,000 - $72,000
Job Description

Workforce Singapore is seeking a meticulous individual with good interpersonal and administrative skills to join our team.

You will be providing administrative and participant support for WSG's New Operations Division's Senior Worker Career Guidance programmes.

  • Perform day-to-day administrative tasks to support the operations and monitoring of Career Guidance programmes.
  • Liaise with vendors, partners, and internal teams to ensure smooth programme delivery.
  • Handle programme documentation, including maintaining accurate records, updating databases, and preparing reports.
  • Process and maintain participant records, including participant registrations, attendance, claims and other records.
  • Administer and conduct post-programme feedback surveys with participants via phone calls, email, or other channels to gather insights for programme improvement.
  • Process data for regular reporting and evaluation purposes.
  • Support team members in preparing reports and presentations
  • Maintain the team's digital repository of materials and documents
  • Coordinate scheduling and logistics for meetings, activities and events
  • Provide general administrative support to the programme team as required.
Required Skills and Qualifications
  • Relevant experience in areas such as conducting telephone survey interviews and managing online survey research operations.
  • Proficient in using Microsoft Office software, especially Word, Excel, Powerpoint.
  • Strong command of written and spoken English.
  • Proficient in other official languages will be beneficial.
Key Responsibilities
  • Deliver clear and effective written and oral communication to effectively engage stakeholders.
  • Possess strong interpersonal skill to interact professionally with participants and team members, with a sense of empathy.
  • Manage multiple tasks efficiently, while effectively prioritizing responsibilities.
  • Ensure precision and accuracy in data management and administrative tasks, while upholding ethical standards and integrity in all activities.
  • Work independently, and as part of a team in a fast-paced environment.
About Workforce Singapore

Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It oversees the transformation of the local workforce and industry to meet ongoing economic challenges.

WSG promotes the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This ensures that all sectors of the economy are supported by a strong, inclusive Singaporean core.

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