Airfreight Operations Manager

2 weeks ago


Singapore beBeeOperations Full time $2,500 - $4,700
Senior Airfreight Operations Manager

Job Summary:

We are seeking a seasoned Senior Airfreight Operations Manager to oversee the import and export activities, ensuring timely processing and delivery of shipments.

Key Responsibilities:

  • Supervise daily air import and export operations to guarantee efficient cargo movement and customer satisfaction.
  • Review shipping documents, including MAWB, HAWB, permits, and customs declarations, to ensure accuracy and compliance with regulatory requirements.
  • Verify costing and billing to guarantee correctness and timely invoicing.
  • Monitor team workloads, operational timelines, and resource allocation to optimize productivity.
  • Liaise with airlines, freight forwarders, customs brokers, and ground handling agents to facilitate smooth cargo movement.
  • Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
  • Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
  • Lead, train, and support a small team of air operations executives to meet performance and service standards.
  • Act as the first point of escalation for operational issues and client concerns.
  • Support recruitment, onboarding, and continuous development of operational staff.
  • Ensure adherence to internal SOPs and external regulatory guidelines.
  • Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
  • Participate in audits and internal control checks.

Requirements:

  • Diploma or Degree in Logistics, Supply Chain Management, or a related field.
  • Minimum 2-3 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role.
  • Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing.
  • Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall).
  • Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred).
  • IATA Dangerous Goods Regulations (DGR) certification.
  • Air Cargo Security training or equivalent.
  • Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications.

Benefits:

  • Competitive salary package.
  • Opportunity to work with a dynamic team.
  • Professional growth and development.

How to Apply:

Submit your application through our website.



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