Laboratory Support Specialist

7 days ago


Singapore beBeeAdministrative Full time $4,500 - $5,500
Job Summary

The Patient Service Assistant plays a vital role in the smooth operation of the laboratory by providing administrative assistance and ensuring efficient delivery of services to patients.

Key Responsibilities
  • Provide professional counter service and answer phone calls in a timely manner.
  • Serve as liaison between patients, relatives, and staff for clear communication.
  • Accurately input patient biodata into the Integrated Hospital Information System (iHIS).
  • Assist with sample requirements for various laboratory tests.
  • Perform order entry for laboratory tests into the medical record system with accuracy and completeness.
  • Process histology specimens and complete paperwork for dispatch to referral laboratories.
  • Coordinate with dispatch personnel for timely delivery of specimens.
  • Scan referral laboratory reports into the Laboratory Information System (LIS) for record-keeping.
  • Sort and manage laboratory reports for release via fax, hard copy, or email.
  • Check billing for laboratory tests to ensure accurate invoicing.
  • Prepare requisitions for laboratory department stationery needs.
  • Assist with workload statistics collation for histology samples.
  • Orientate and train new PSAs.
Requirements
  • Diploma qualification in any discipline.
  • Strong organizational and interpersonal skills.
  • Proficient in computer applications including spreadsheets and word processing.
  • At least 1 year of customer service or administrative experience.


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