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Senior Executive

2 weeks ago

Singapore SMRT Corporation, Ltd. Full time

Job Description

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We are seeking a seasoned Senior Executive - Community Outreach to join our team. As a key member of our Community Engagement department, you will play a crucial role in supporting the execution of community-focused initiatives, including roadshows, station events, and inclusivity programmes. Your primary focus will be assisting in building strong external relationships with stakeholders, while also collaborating internally with various Business Units to strengthen engagement and partnerships.

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Main Responsibilities

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- Support and Coordinate Community/Commuter Engagement Programs: Manage and implement community-focused initiatives across the organization, raising awareness about key community matters such as Go-To SMRT, Roadshows, Kindness Seats, and station festivities.
- Plan and execute community activities, preparing logistics, conducting on-ground recce together with grassroots and Ops.
- Foster strong relationships with both internal and external stakeholders in collaborating with cross-functional teams to ensure a unified approach to initiatives.
- Work closely and support Lead in handling all community feedback, including those from MPs, Constituency Directors, and their Office and Grassroots (together with Customer Relations branch).

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Requirements

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- BSc degree in Mass Communication, Public Relations, Marketing, Business, or relevant field.
- 1-2 years of experience in community relations, corporate communication, and engagement or operations management.
- Strong written and oral communication skills, liaising with government agencies and/or community organisations.
- Possess ability to function at a high level in a team setting or as an individual contributor.
- Strong interpersonal and analytical skills, proven project management ability, strong influencing skills, resourceful, and proactive.

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About Us

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We are a leading public transport services provider in Singapore, committed to providing safe, reliable, and efficient transportation solutions for commuters.

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Our Core Values

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We live by these core values: Respect, Integrity, Safety & Service, Excellence.