ECommerce Specialist

1 week ago


Singapore beBeeEcommerce Full time $40,000 - $80,000
ECommerce Role Summary

We are seeking an experienced E-Commerce professional to support our e-commerce operations, including order processing, inventory management, and customer service.

Key Responsibilities:
  1. Order Fulfillment
  • Process customer orders accurately and promptly through various eCommerce platforms.
  • Coordinate with the supply chain team to ensure timely picking, packing, and dispatch of products.
  • Manage packaging supplies and procurement to avoid stockouts.
  • Verify product details, quantities, and shipping information before dispatch.
  • Track shipments and resolve delivery issues with logistics providers.
  • Update tracking numbers on eCommerce platforms.
Watch Replacement Services
  • Handle watch replacement requests, verifying warranty or purchase details.
  • Coordinate with the service team for correct product allocation.
  • Prepare replacement units for dispatch, ensuring quality checks.
  • Maintain accurate records of replacement transactions.
E-Commerce Sales Support
  • Support daily operations of online sales channels, including product listings and promotional activities.
  • Respond to customer inquiries and feedback in a timely manner.
  • Monitor online platforms for stock availability and product presentation.
  • Assist the sales team with administrative tasks.
Inventory Management
  • Monitor stock levels to avoid overselling or stockouts.
  • Conduct regular inventory checks and reconcile discrepancies.
  • Update inventory records in eCommerce systems promptly.
  • Coordinate with suppliers for restocking requirements.
  • Perform quality control checks on incoming stocks.

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