Retail Shop Operations Manager Position

2 weeks ago

Singapore beBeeManagement Full time $4,000 - $6,000
Job Title: Shop Operations Manager

We are seeking a highly skilled and experienced Shop Operations Manager to lead our team and drive the success of our shop. The ideal candidate will be responsible for overseeing the daily operations of the shop, ensuring excellent customer service, and driving sales and profitability.

The successful candidate will have a proven track record in retail management, strong leadership and organizational skills, good problem-solving abilities, and excellent communication skills. They will also be able to work independently and under pressure, while maintaining a high level of professionalism and integrity.

Key Responsibilities:
  • Supervise and manage day-to-day operations of the shop, including staff supervision, inventory management, and cash handling.
  • Lead, train, and motivate a team of staff to meet sales and service targets, while promoting a positive and inclusive work environment.
  • Ensure excellent customer service and handle customer enquiries or complaints in a professional and courteous manner.
  • Monitor inventory levels and manage stock ordering and control, while minimizing waste and optimizing stock turnover.
  • Maintain a clean, safe, and well-organized shop environment, with a focus on visual merchandising and presentation.
  • Handle opening and closing procedures, including daily cash reconciliation and payroll processing.
  • Prepare sales reports, staff rosters, and assist with payroll and commission calculations.
  • Ensure compliance with company policies and standard operating procedures, while promoting a culture of continuous improvement.


Requirements:
  • Proven experience in retail or beauty/SPA shop management.
  • Strong leadership, organizational, and communication skills.
  • Good problem-solving and customer service abilities.
  • Able to work independently and under pressure.


What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


How to Apply:

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

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