Customer Service Liaison

3 days ago

Singapore beBeeCustomerService Full time $6,000 - $12,000

Job Title: Customer Relations Executive

Job Description: We are seeking a skilled professional to fill the position of Customer Support Liaison. The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a customer-centric approach.

  • Required Skills:
    • A degree in a relevant field such as business administration or marketing;
    • Minimum 2 years of experience in a similar role;
    • Excellent written and verbal communication skills;
    • Strong problem-solving and analytical skills;
    • Ability to work in a fast-paced environment;
  • Benefits:
    • A competitive salary and benefits package;
    • Ongoing training and development opportunities;
    • A dynamic and supportive work environment;

About this Role

This is an exciting opportunity for a motivated and customer-focused individual to join our team as a Customer Support Liaison. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining positive relationships with customers.

Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner;
  • Provide product information and recommendations to customers;
  • Collaborate with internal teams to resolve customer complaints;
  • Develop and implement process improvements to enhance customer satisfaction;

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