
Customer Service Liaison
4 days ago
Customer Service Liaison
About the Role:We are seeking a skilled and detail-oriented Customer Service Liaison to join our team. The ideal candidate will possess excellent communication and organizational skills, as well as a strong understanding of shipping documentation and freight forwarding processes.
Key Responsibilities:- Collaborate with the Customer Service Department to ensure seamless customer experiences.
- Manage air and sea freight bookings efficiently, coordinating with carriers and clients as needed.
- Maintain regular liaison with customers to ensure smooth operations, resolving any issues promptly.
- Handle sea freight documentation, including bookings, bills of lading, and other related paperwork.
- Shipping Documentation
- Freight Forwarding
- Inbound Freight
- Air Freight
- Freight Management
- Customer Service
This role offers a unique opportunity to develop your skills in a fast-paced environment, working closely with our experienced team members. You will have the chance to make a real impact on our customers' experiences and contribute to the success of our organization.
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