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Customer Service Liaison

3 weeks ago

Singapore beBeeCustomerService Full time $3,000 - $4,500

Job Title: Customer Support Liaison

About the Role:

We are seeking a highly skilled and experienced customer support liaison to join our team. The successful candidate will be responsible for handling telephone and email enquiries, providing exceptional customer service, and ensuring that all services and repairs are completed in a timely manner.

Key Responsibilities:
  • Handle incoming calls and respond to customer inquiries via email
  • Provide excellent customer service and resolve issues efficiently
  • Schedule servicing appointments for technicians/contractors
  • Ensure all services and repairs are completed on time
  • Compile daily service orders and provide regular feedback to management
  • Data entry for warranty cards into the system
Requirements:
  • O Level or Diploma with 2 years of relevant experience
  • Customer-oriented with strong communication skills
  • Analytical, organizational, and problem-solving skills
  • IT savvy
Benefits:

This is a full-time role with a competitive salary and benefits package.

What We Offer:
  • A dynamic and supportive work environment