Relationship Builder

2 weeks ago

Singapore beBeeEngagement Full time $5,000 - $8,000
Customer Engagement Specialist Job Description

The Customer Engagement Specialist will play a vital role in our organization, focusing on building and maintaining relationships with customers.

Key responsibilities include making outbound calls to engage customers and secure appointments, as well as addressing customer enquiries and objections with professionalism and confidence.

  • Main Responsibilities:
  • Conduct regular outbound calls to engage customers and schedule appointments.
  • Develop and maintain strong customer relationships through various communication channels.
  • Resolve customer complaints and concerns in a timely and effective manner.
  • Meet business targets for contact and appointment rates.
  • Record and update lead information accurately.
  • Collaborate with stakeholders to achieve team success.

Requirements:

  • At least 1 year of prior experience in outbound calls.
  • Ability to work in a dynamic environment and adapt to changing priorities.

Benefits:

Our company offers a supportive work environment and opportunities for growth and development.

Employees are encouraged to take ownership of their roles and contribute to the organization's success.

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