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Client Service Associate
1 week ago
Job Overview
The Client Service & Admin Executive role at Elang Mas Indo Asia involves providing administrative support to the sales and customer service teams, ensuring office equipment is functional, and maintaining company records, databases, and filing systems.
Key Responsibilities
- Manage office supplies, inventory, and procurement.
- Maintain and update company records, databases, and filing systems.
- Handle correspondence and communication with clients and vendors.
- Ensure office equipment is functional and coordinate maintenance as needed.
- Assist in processing insurance applications, renewals, and cancellations.
- Verify and organize policy documents, endorsements, and claims files.
- Liaise with the underwriting and claims departments for document verification.
- Follow up on pending insurance claims and maintain records.
- Respond to client inquiries via phone or in-person.
- Provide administrative support to the sales and customer service teams.
- Assist in scheduling meetings, appointments, and training sessions.
- Ensure compliance with insurance regulations and company policies.
- Prepare reports, spreadsheets, and presentations for management.
- Assist in internal and external audits by providing required documents.
Seniority Level - Associate
Employment Type - Full-time
Job Function - Other
Industries - Insurance
