Customer Experience Professional Wanted

2 weeks ago


Singapore beBeeCustomerExperience Full time $2,500 - $4,500

We are seeking a highly skilled professional to join our team as a Customer Experience Ambassador. The successful candidate will play a vital role in delivering exceptional guest experiences.

  • Greet guests warmly and manage inquiries with professionalism.
  • Schedule appointments efficiently using our spa management system.
  • Promote spa services, memberships, and retail products to enhance revenue and customer satisfaction.
  • Handle transactions, maintain accurate records, and assist with inventory management.
  • Collaborate with the team to ensure smooth operations and exceptional service delivery.
  • Assist the Spa Manager in resolving guest concerns and acting on feedback to improve guest satisfaction.
Requirements
  • Minimum national level qualifications.
  • Fresh graduate or 1 year of experience in customer service, preferably in the spa or wellness industry.
  • Excellent communication and multitasking abilities.
  • Strong organizational and problem-solving skills.
  • Willingsness to learn and adapt to a fast-paced environment.
  • Warm, welcoming, and customer-focused demeanor.
  • Team-oriented and adaptable to shift duties, including weekends and public holidays.
Benefits

The successful candidate will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development.



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