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Strategic Customer Digital Solutions Specialist

2 weeks ago

Singapore beBeeDigital Full time $180,000 - $240,000
Customer Solutions Expert

This role involves working closely with business teams and customers to understand their priorities, objectives, and requirements.

The ideal candidate will drive executive-level customer interactions, identify problems, and develop expertise in digital marketing solutions to meet customer goals.

Main Responsibilities
  • Engage with external clients and internal stakeholders to identify customer needs and develop strategic plans.
  • Lead client meetings to explore opportunities for digital engagement which help the customers achieve their objectives.
  • Develop expertise in digital marketing products, customer infrastructure, and solution offerings to consult on or architect technical and media solutions to meet customer needs.
About the Team

The team is responsible for delivering comprehensive support and media services for customers across all our advertising products.

We provide a range of services from enabling better self-help and in-product support, to providing superior support through interactions, setting up accounts, and implementing ad campaigns.