Expert Technical Support Specialist

24 hours ago


Singapore beBeeTechnical Full time $80,000 - $120,000
Technical Support Expert

We are looking for a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for troubleshooting escalated hardware/software issues, conducting QA reviews, and guiding the Tier 1 outsourced team on technical problem-solving.

About the Role
  • Troubleshoot complex technical issues related to hardware and software.
  • Conduct quality assurance (QA) reviews to ensure high-quality technical support.
  • Lead and mentor a team of technical support engineers.
What We Offer
  • A dynamic and growing team environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.
Requirements
  • 3+ years of experience in technical support or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and leadership skills.


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