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Airport Ground Operations Specialist
3 weeks ago
Safely loading and unloading passengers' baggage from aircraft cargo holds, baggage carts, and conveyor belts requires a high degree of attention to detail and physical stamina. Proper tagging of baggage is crucial to prevent misplacement and ensure seamless baggage operations.
- Sort baggage according to flight destinations and routes.
- Operate various types of baggage carts and ground handling equipment.
- Manage special or oversized luggage and facilitate its transportation.
- Assist in locating and retrieving lost or delayed baggage.
- Comply with all airport safety and security protocols at all times.
- Collaborate effectively with ground staff and airline representatives to ensure efficient baggage handling.
- Able to work flexible rotating shifts.
Desirable Skills:
- Proficiency in Microsoft Office software applications.
- Familiarity with Baggage Handling Systems (BHS).
- Knowledge of airline procedures and regulations.
- Excellent customer service skills.
- Understanding of airports operations and logistics.
- Ability to lift heavy loads and operate heavy equipment safely.
- Awareness of aircraft safety procedures and protocols.
- Strong focus on customer satisfaction and experience.
- Experience with airport operations, including baggage handling and ground staff coordination.
- Knowledge of baggage handling operations and processes.
