Data Center Expert

2 weeks ago

Singapore beBeeDataCenterOperations Full time $60,000 - $80,000

Data Center Operations Technician

The Data Center Operations Technician is responsible for ensuring the secure, operational, and maintain 99.999% uptime of all IT Infrastructure within the data center environment.

About the Role:

This role involves owning the responsibility of customer configurations, monitoring and prioritizing internal ticketing systems, and providing customer support.

  • Responsible for monitoring and prioritizing an internal ticketing system to provide customer support.
  • Provide operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes.
  • Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.
  • Provide operating systems administration can include, setting up OS network IP's, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting.
  • Installation or removal of fiber or copper cabling. Along with Layer 1 network skills, that will include testing, as well as connectivity issues with previously deployed copper or fiber cabling.
  • Installation of network device hardware including switches, firewalls, load-balancers and security appliances.
  • Installation of hardware on storage devices including DAS and NAS arrays.
  • Complete customer maintenances requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required.
Requirements:

To be successful in this role, you will need to have a strong understanding of storage RAID configurations and requirements, as well as the ability to work a flexible schedule, 24x7x365 coverage required including holidays and weekends.

  • Minimum 2-years experience working in a data center environment or equivalent technology background.
  • Minimum 2-years experience or ability to show familiarity with building, repairing or upgrading hardware components required.
  • Ability to lift 70 lbs overhead.

Rackers thrive through their connection to a central goal: to be a valued member of a winning team on an inspiring mission.

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