Build and Maintain Your Career as an Email Infrastructure Expert

1 week ago

Singapore beBeeEmailInfrastructure Full time $90,000 - $120,000

Job Title: Email Infrastructure Specialist

About the Role

We are seeking an experienced engineer to join our dynamic email services team as an Email Infrastructure Specialist. In this pivotal role, you will maintain and enhance the infrastructure and delivery of our email platform, ultimately improving the overall experience of our services.

Key Responsibilities
  • Provide core administration and escalation support for messaging services, focusing on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment.
  • Collaborate with engineers and operations staff to test, implement, and transition new services or upgrades to existing core email security services, focusing on Cisco IronPort, Exchange, and the O365 space.
  • Troubleshoot and administer MS Exchange servers (2016 and above), including resolving mail flow issues in hybrid environments.
  • Manage incidents and problems, ensuring ongoing operational excellence of environments, infrastructure consolidation/expansion, and release/patch management, including developing and executing production support procedures such as business continuity and disaster recovery.
  • Proactively anticipate service issues before they occur and make recommendations for resolution.
  • Participate in projects as a subject matter expert as a representative as needed.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 5 years of experience in email infrastructure management.
  • Strong knowledge of Microsoft Exchange, Azure, and Office 365.
  • Excellent problem-solving skills and ability to work under pressure.
About Us

We are a top-ranked biopharmaceutical company in Singapore, offering a competitive salary and benefits package, as well as opportunities for professional growth and development.

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