Technical Hardware Specialist

17 hours ago


Singapore beBeeDesktopSupport Full time $40,000 - $60,000
Job Summary

As a Desktop Support Specialist, you will be responsible for resolving technical issues related to hardware, software, and network. This includes troubleshooting and diagnosing desktop, laptop, printer, and peripheral device problems.

Key Responsibilities:
  • Troubleshoot and diagnose technical issues related to operating systems, applications, and other software tools.
  • Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
  • Set up and configure network printers and other peripherals.
System Maintenance and Monitoring:
  • Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
  • Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
Documentation and Reporting:
  • Maintain accurate records of hardware inventory, software licenses, and configurations.
  • Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
Collaboration and Training:
  • Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
  • Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
Qualifications and Skills:
  • Nitec / Diploma in Information Technology or related field (or equivalent work experience).
  • Knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office suite).


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