Customer Service Representative for Administrative Support

2 days ago


Singapore SEARCH INDEX PTE. LTD. Full time

At SEARCH INDEX PTE. LTD., we are seeking a dedicated and detail-oriented Customer Service Representative to join our team.

About the Role

This is a 3-month contract position with a competitive salary of $2200 per month, based in Tanjong Pagar.

The ideal candidate will be responsible for:

  • Performing data entry on customer information with accuracy and efficiency
  • Following up with colleagues and customers to ensure completeness of refund processing
  • Monitoring status of refunds to customers
  • Tracking and tabulating reports of work progress
  • Adhering to SLA guidelines

In addition to these tasks, the successful candidate will also possess strong communication and interpersonal skills, allowing them to effectively interact with colleagues and clients.

Requirements

To succeed in this role, you will need:

  • Proficiency in Microsoft Excel, Word, and Outlook
  • IT savvy and a willingness to learn new software
  • Independence, meticulousness, and attention to detail
  • Good communication and interpersonal skills
  • A commitment to working independently and as part of a team
Working Conditions

As a Customer Service Representative at SEARCH INDEX PTE. LTD., you can expect to work Monday to Friday, from 8:30am to 6:00pm, in a dynamic and supportive environment.

We offer a comprehensive compensation package that includes a competitive salary and opportunities for growth and development.



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