APAC Customer Technology Marketing Specialist

3 hours ago

Singapur, Singapore UPS Full time

Job Title: APAC Customer Technology Marketing Analyst

Job Summary:

The APAC Customer Technology Marketing Analyst plays a crucial role in supporting the implementation and management of UPS's technology applications portfolio. This position is responsible for assisting in deploying technology product marketing strategies, gathering data, performing analysis, and reporting on the performance of UPS's technology products and services.

Key Responsibilities:

  • Assist in implementing the Customer Technology plan and collecting market insights to develop value propositions for UPS technology applications.
  • Analyze customer needs and develop strategies to improve adoption rates of UPS technology products.
  • Coordinate and conduct User Acceptance Testing (UAT) across functions and markets to validate UPS technology applications.
  • Respond to and follow up on internal inquiries about UPS technology products to facilitate knowledge transfer and issue resolution.
  • Support the communication of product and campaign releases to internal stakeholders to facilitate understanding of enterprise initiatives.
  • Prepare, monitor, and report on the performance of UPS technology products and develop strategies to improve adoption rates.
  • Assist in building business cases to gain support for technology applications enhancements.
  • Participate in cross-functional and regional workgroups to identify and address opportunities and gaps through digital and technology value-adds.

Requirements:

  • Possess a Bachelor's degree in Marketing or a related discipline.
  • Have a minimum of 1 year of experience; fresh graduates are also welcome.
  • Be proficient in Microsoft Office Suite (Excel, PowerPoint, Access) and Power BI data visualization tools.
  • Have strong oral and written communication skills for cross-functional and regional interactions.
  • Be a proactive team player with a fast-learning ability and keen attention to detail.
  • Be self-motivated with a positive working attitude.
  • Able to work independently under pressure.

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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