Hotel Front Office Team Lead

6 days ago


Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time
About the Role
As a key member of our hotel team, you will play a vital part in ensuring that our guests receive exceptional service and support during their stay. We are seeking an experienced Guest Services Executive to join our front office team, overseeing daily operations and providing guidance to colleagues as needed.

Responsibilities:
• Manage front desk duties, including check-in and check-out, cash handling, and room assignments
• Supervise colleagues, providing on-the-job training and coaching to ensure excellent customer service standards
• Foster strong relationships with other departments to meet guest needs and resolve any issues promptly
• Analyze revenue opportunities and implement strategies to maximize room sales
• Maintain accurate records, adhere to company policies, and ensure compliance with all relevant regulations
• Develop and maintain knowledge of hotel products and services to effectively promote them to guests

Requirements:
• Minimum 1 year experience in a similar capacity, preferably in a hospitality setting
• Excellent communication and interpersonal skills, with a proven track record of providing outstanding customer service
• Strong analytical and problem-solving skills, with the ability to work effectively under pressure
• Ability to thrive in a dynamic environment, prioritizing tasks and managing multiple responsibilities simultaneously
• Fluency in English (written and spoken)

Estimated Salary Range: SGD $45,000 - SGD $65,000 per annum, depending on experience.

  • Singapore VILLAGE HOTEL CHANGI Full time

    About the RoleVillage Hotel Changi is seeking an experienced Front Office Executive to join our team. As a Senior Guest Service Executive, you will be responsible for ensuring that all hotel guests receive exceptional service and support throughout their stay.Key ResponsibilitiesManage the front desk operations, including check-in/check-out procedures, room...


  • Singapore CAPELLA HOTEL, SINGAPORE Full time

    CAPELLA HOTEL, SINGAPORE is seeking a Front Office Team Lead to join our team.Job Description:The Front Office Team Lead will be responsible for the efficient check-in/check-out of hotel guests, handling guest inquiries, and processing payments according to established hotel requirements.Key Responsibilities:Attend to guests' needs in a calm and courteous...


  • Singapore VILLAGE HOTEL CHANGI Full time

    Job OverviewVillage Hotel Changi is seeking a seasoned Operational Team Lead to join our Front Office team. In this key role, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional customer service and leading a team of staff members.The successful candidate will have a proven track record in managing...


  • Singapore SHERATON TOWERS SINGAPORE HOTEL Full time

    About the RoleWe are seeking a highly skilled and experienced Front Office Executive to join our team at Sheraton Towers Singapore Hotel. As a key member of our front office team, you will be responsible for ensuring seamless check-in and check-out processes, managing room assignments, and providing exceptional customer service.Job DescriptionCreate, amend,...


  • Singapore VILLAGE HOTEL ALBERT COURT Full time

    Hotel Operations ManagerWe are seeking an experienced Hotel Operations Manager to join our team at Village Hotel Albert Court. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.As the Hotel Operations Manager, you will be responsible...


  • Singapore HOTEL ROYAL LIMITED Full time

    Roles & ResponsibilitiesJOB SCOPEThe Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.JOB RESPONSIBILITIES1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.2. Provide excellent guest services to all guests...


  • Singapore HOTEL ROYAL LIMITED Full time

    Roles & ResponsibilitiesJOB SCOPEThe Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.JOB RESPONSIBILITIES1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.2. Provide excellent guest services to all guests...


  • Singapore GP HOTEL MANAGEMENT PTE. LTD. Full time

    Job Overview">This role is perfect for passionate individuals who love customer service and are looking to start their career in the hospitality industry.About GP Hotel Management Pte. Ltd.We operate 25 hotels in Singapore, providing a dynamic and exciting work environment.Compensation PackageWe offer an attractive salary of SGD 35,000 per annum, competitive...


  • Singapore THE CLAN HOTEL Full time

    We are looking for a highly skilled and motivated Hotel Front Office Manager to join our team at THE CLAN HOTEL.As a Hotel Front Office Manager, you will be responsible for providing exceptional customer service to all hotel guests, ensuring that their stay is comfortable and memorable. This role requires a strong focus on teamwork, effective communication,...


  • Singapore SSG HOTELS PTE. LTD. Full time

    Hotel Front Office Supervisor OpportunityWe are seeking a skilled and experienced Hotel Front Office Supervisor to join our team at SSG Hotels PTE. LTD. in Singapore.About the RoleThis is a challenging and rewarding opportunity to work with a leading hotel group in the heart of Singapore. As a Hotel Front Office Supervisor, you will be responsible for...


  • Singapore A HOTEL BUGIS PTE. LTD. Full time

    Job OverviewA HOTEL BUGIS PTE. LTD. is seeking a highly skilled and customer-focused Front Office Executive to join our team in Singapore.Estimated Salary: SGD 2,200 - SGD 2,500 per month,depending on experience.About the Role:This is a great opportunity for a motivated individual to work in a fast-paced hotel environment, delivering exceptional customer...


  • Singapore OASIA HOTEL NOVENA, SINGAPORE Full time

    Job Summary:We are seeking an experienced and skilled Executive Hotel Supervisor to join our team at OASIA HOTEL NOVENA in Singapore. As a key member of our Front Office team, you will be responsible for overseeing the daily operations of the hotel's reception, cashier, telephone, reservation, and baggage services.Responsibilities:Front Office Leadership:...


  • Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.About the RoleThis is an exciting opportunity for a motivated and organized individual to take on a leadership role in our front office operations. As an Assistant Front Office Manager, you will be...


  • Singapore A HOTEL BUGIS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Front Office Executive ($2200 to $2500)Job Purpose:The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment...


  • Singapore A HOTEL BUGIS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Front Office Executive ($2200 to $2500)Job Purpose:The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment...


  • Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time

    At AMRISE HOTEL DICKSON PTE. LTD., we are seeking a highly skilled and customer-focused Front Office Executive to join our team.About the RoleThe successful candidate will be responsible for delivering exceptional customer service to our guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries.This role...


  • Singapore CONCORDE HOTEL SINGAPORE Full time

    Job Title: Front Office SupervisorAbout UsWe are the Concorde Hotel Singapore, a renowned hotel committed to delivering exceptional guest experiences.Job OverviewWe are seeking an experienced and skilled Front Office Supervisor to join our team. The successful candidate will be responsible for leading the front desk operations, ensuring seamless guest...


  • Singapore Dusit Thani Laguna Singapore Full time

    Job SummaryWe are seeking an experienced and skilled Front Office Team Lead to join our team at Dusit Thani Laguna Singapore.The ideal candidate will have a strong background in hotel operations, excellent leadership skills, and the ability to motivate and guide a team to deliver exceptional customer service.Responsibilities:- Oversee the front office team,...


  • Singapore A HOTEL BUGIS PTE. LTD. Full time

    Job OverviewA HOTEL BUGIS PTE. LTD. is seeking a Front Office Executive to join our team. This role is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries.


  • Singapore VILLAGE HOTEL CHANGI Full time

    Job Title: Hotel Front Desk ManagerAbout the RoleWe are seeking an experienced and skilled Hotel Front Desk Manager to join our team at Village Hotel Changi. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests.Key ResponsibilitiesManage the front desk operations, including check-in,...