Digital Business Strategist
1 week ago
We are seeking a highly skilled and experienced Digital Lead to join our team.
- Assist the Program Head in building and maintaining digital support for hawkers and heartland merchants, while maintaining relationships with partners to sense, match, activate and monitor the digitalization landscape of the local community.
- E nsure the Digital Ambassador maintains service standards in their engagements with seniors, hawkers and merchants.
- Assist with logistical requirements at the hubs.
- Ensure the timely execution and completion of the monthly senior call-back for the GRC and conduct survey interviews.
- Support the Operations Manager in liaising with partners to set up roving counters, learning journeys, events and pop-up counters, and assist with client publicity materials for activities.
- Capture engagements and key them into the CRM system, and compile activities for reporting purposes.
- Generate monthly reports to update the Operations Manager on engagement numbers and Digital Ambassador performance.
- Support the Program Head in stakeholder management for partnerships and follow-ups, facilitating collaborations, volunteer management and conducting training sessions.
The ideal candidate should possess:
- 1-3 years relevant work experience in leadership or business development roles.
- Meticulous individual with good interpersonal, communication and writing skills.
- Able to sense-make to anticipate/escalate issues and identify opportunities.
- Strong stakeholder engagement and management skills.
- Able to manage a team.
- Able to adapt to different situations and environments.
- Proficient in Microsoft Office.
This role offers an exciting opportunity to contribute to a dynamic team and make a meaningful impact in the community. Interested applicants may submit their application by forwarding their updated resume to the email address provided.
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