Ecommerce Business Manager

2 weeks ago

Singapore beBeeOperations Full time $60,000 - $90,000
About the Role

Our company seeks an experienced professional to manage online sales platforms, supporting offline exhibitions, expos, and fairs. This is a hybrid role blending eCommerce operations, marketing, logistics coordination, and event support.

The successful candidate will oversee end-to-end online store management, drive digital campaigns, and bring brands to life during physical trade events.

Key Responsibilities
  • Daily Operations & Order Fulfillment:
    • Manage picking, packing, and dispatching customer orders for local and international shipments.
    • Coordinate with logistics partners and manage customer self-pickups.
    • Reconcile sales, returns, payments, and platform fees with finance and operations teams.
    • Receive, QC, unpack, sort, and shelve incoming shipments.
  • Inventory & Warehouse Management:
    • Monitor and maintain optimal stock levels across platforms and physical storage.
    • Conduct accurate and regular stock-takes for smooth operations.
    • Work with part-timers/ad-hoc staff to maintain warehouse tidiness, cleanliness, and efficiency.
  • Platform Management:
    • Independently manage eCommerce platforms: Shopify, Shopee, Lazada, TikTok Shop, and social commerce.
    • Maintain and optimize product listings — titles, descriptions, images, SEO, and pricing — ensuring accuracy and brand alignment.
    • Plan and execute major online campaigns (e.g., 9.9, 11.11, Black Friday, Payday Sales) across platforms.
    • Utilize advertising tools to drive traffic and conversions.
    • Oversee go-to-market strategies for brands, including pricing, positioning, launches, and promotions.
    • Prepare for live streams and liaise with KOLs/influencers for partnerships, affiliate sales, and brand activations.
  • Exhibitions, Expos & Fairs:
    • Support the team during trade shows, exhibitions, pop-up fairs, and events.
    • Assist with booth setup, product display, and on-site customer engagement.
    • Actively promote products and provide customers with accurate product information.

Benefits:

  • Flexible start timing from 9am-11am
  • Staff discounts on all products
  • Retention bonus for every year of service
  • Reimbursements for mobile phone spend & health expenses

Requirements:

  • 2-5 years' experience in eCommerce or operations roles
  • Able to commit weekends for fairs at least 1x a quarter
  • Not afraid of physical work with pick & pack or handling shipments
  • Genuine interest in baby, children & parent products

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