Deposit Products and Payments Team Lead
5 days ago
The Head of Deposits role at OCBC Bank is a strategic leadership position responsible for the day-to-day management of deposit products and payments within the Wealth Management organization.
Key Responsibilities:
- Provide thought leadership and strategic direction to achieve key business performance targets in areas such as portfolio management, balance ratio optimization, revenue growth, and payment product development.
- Drive end-to-end product cycle management, including ideation, conceptualization, system testing, and execution of product campaigns and launches.
- Liaise with key stakeholders to optimize operational frameworks and drive process improvement projects.
- Manage a full spectrum of deposit products, including Singapore Dollar and Foreign Currency deposits, as well as payment products such as debit and/or ATM cards, NETs, Paynow, QR, GIRO, and FAST.
- Support product and service enquiries from frontline and support units.
- Ensure compliance with regulatory, audit, and compliance issues through maintenance, update, and revision of policies and procedures.
- Collaborate with external stakeholders and partners to develop and grow digital payments in Singapore and overseas.
Requirements:
- Good Bachelor or higher degree.
- Minimum 12 years of working experience in areas related to deposits products, preferably with minimum 5 years in leadership position.
- Strong knowledge of deposit products and Wealth Management business.
- Proficient in product development and management, digital wealth, data analytics, marketing, project management, process-thinking, customer experience, customer service, and compliance matters.
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