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Senior Quality Assurance Manager

1 month ago

Singapore NTT DATA Full time

About the Role

We are seeking a highly skilled Senior Quality Assurance Manager to join our team at NTT DATA. As a key member of our quality management team, you will be responsible for driving the maintenance and further development of our Quality Management System in accordance with internal and external regulations.

Key Responsibilities

  • Proactively manage and improve the Quality Management System (QMS) to ensure it is aligned with GDC Integrated Management System (IMS) guidelines and certifications.
  • Maintain and continuously improve the instructional documentation for the QMS, ensuring it meets the highest standards of quality assurance.
  • Manage the certification strategy and audit framework for GDC, performing internal audits in alignment with the Internal Control System, certification, and global requirements.
  • Coordinate certification audits, manage a central database for deviations and improvements, and ensure root cause identification and on-time completion of related actions.
  • Support the Senior Director Quality & Accreditation on regular reporting and management reviews, as well as coordinate the consolidation of different management systems under IMS.
  • Actively contribute to maintaining and expanding good relationships with data center sites and departments in GDC.
  • Standardize the QMS within GDC and support strategic Quality Management projects identified by GRC leadership.

Requirements

  • A university degree or comparable professional experience, with strong understanding of Management Systems and respective certifications.
  • Relevant multi-year professional experience in the field of Quality Management, with additional relevant professional training/qualifications desirable.
  • Fluent English language skills, with multilingual skills an advantage.
  • Strong analytical and problem-solving skills, with ability to work independently and maintain flexibility.

About NTT DATA

NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

Estimated Salary: $120,000 - $180,000 per annum