Senior Quality Assurance Manager
1 month ago
Imagine being part of a dynamic team that shapes the future of aviation.
Singapore Airlines is looking for an experienced Senior Quality Assurance Manager to join our Quality Assurance Department. This is an exciting opportunity to lead and implement quality assurance initiatives across various operational divisions.
About the Role
The successful candidate will have a strong background in quality assurance, with experience in auditing, process improvement, and risk management. You will be responsible for ensuring that our operations are conducted in accordance with established procedures and regulatory requirements.
Key Responsibilities
- Promote quality assurance policies and best practices across the organization.
- Conduct internal audits to ensure compliance with internal procedures and regulatory requirements.
- Manage certification and regulatory audits with internal and external stakeholders.
- Collaborate with operational divisions to identify risks, areas of concern, and opportunities for improvement.
- Promote a quality mindset and raise quality standards through training programs, newsletters, and other communication channels.
- Evaluate and monitor partner airlines' safety and quality management systems to ensure compliance with industry standards.
- Liaise with external parties and internal stakeholders on auditor training and qualification programs.
- Lead quality and safety projects and initiatives.
Requirements
- A degree in any discipline.
- Knowledge of quality assurance and/or previous auditing experience preferred.
- Experience in aviation is not required but would be advantageous.
- Strong interpersonal and project management skills.
- Good planning, analytical, and communication skills.
- Technological savvy.
- Ability to work independently.
We offer a competitive salary range of SGD 120,000 - 180,000 per annum, depending on experience, as well as opportunities for career growth and professional development.
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