Customer Success Sales Associate Role for Overseas Trips

5 days ago


Singapore SMV Marketing Group Full time

About SMV Marketing Group

We are a dynamic marketing group seeking a talented Customer Success Sales Associate to join our team. As a key member of our sales team, you will play a vital role in ensuring the success of our customers.

Estimated Salary: SGD 60,000 - SGD 80,000 per annum

About the Role:

You will be the frontline of our customer interactions, providing excellent service and support to ensure positive experiences and satisfaction. Your responsibilities will include responding promptly to customer inquiries via phone, email, or chat, as well as proactively reaching out to potential customers through leads to encourage sales and upselling opportunities.

Your Key Responsibilities:

  • Customer Interactions: Respond to customer inquiries in a timely and professional manner, providing accurate and comprehensive information about our products and services.
  • Customer Outreach: Proactively engage with potential customers through leads to encourage sales and upselling opportunities.
  • Issue Resolution: Effectively troubleshoot and resolve customer concerns, demonstrating empathy and a commitment to finding satisfactory solutions.

Benefits:

As a valued member of our team, you will enjoy a range of benefits, including overseas traveling trips, career progression opportunities, a supportive team environment, and constant personal development.

Requirements:

To succeed in this role, you will need to possess good verbal communication skills, be able to work well with the team, and have a good learning mentality regardless of experience.



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