Medical Support Specialist
1 week ago
Job Title: Medical Support Specialist
About the Role:
We are seeking a highly skilled and motivated Medical Support Specialist to join our team at OAKTREE CONSULTING. The ideal candidate will be responsible for providing administrative support to our medical team, ensuring seamless day-to-day operations.
Key Responsibilities:
- Attend to inbound calls/emails and assist with inquiries in a timely and professional manner
- Make outbound calls to patients and clinics to facilitate bookings and appointments
- Coordinate with clinics to enhance patient experiences and ensure smooth communication
- Submit insurance claims efficiently and effectively
- Arrange bookings and registrations of patients in a prompt and courteous manner
- Assist with the issuance of tax invoices and provide excellent customer service
- Concierge patients from arrival to departure, ensuring their needs are met throughout their visit
- Support sales & marketing activities by compiling statistics and providing valuable insights
- Perform other ad-hoc administrative duties such as faxing and/or filing as required
Requirements:
- Minimum GCE
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