Senior IT Professional for Desktop Operations

2 weeks ago

Singapore beBeeDesktop Full time $6,000 - $12,000

Job Title: Enterprise Desktop Specialist

We are seeking a skilled IT professional to join our team as a Desktop Engineer. As a key member of the IT department, you will provide first and second-level support to end-users for desktop and laptop issues, ensuring seamless access to company resources.

The ideal candidate will have strong knowledge of Windows (7, 10), macOS and Linux desktop environments, as well as experience with common desktop applications and troubleshooting software-related issues.

You will be responsible for installing, configuring and upgrading desktop hardware, operating systems and software applications, while ensuring desktops and laptops are compliant with our security policies.

In addition, you will troubleshoot and resolve issues related to desktop network connectivity, deploy software applications and system updates via remote deployment tools and scripting, and document all support tickets and technical procedures.

Key Responsibilities:

  • Provide first and second-level support to end-users for desktop and laptop issues
  • Install, configure and upgrade desktop hardware, operating systems and software applications
  • Diagnose and resolve desktop hardware, software and networking issues
  • Ensure desktops and laptops are compliant with security policies
  • Troubleshoot and resolve issues related to desktop network connectivity
  • Deploy software applications and system updates via remote deployment tools and scripting

Required Skills & Qualifications:

  • Strong knowledge of Windows (7, 10), macOS and Linux desktop environments
  • Experience with common desktop applications and troubleshooting software-related issues
  • Knowledge of networking concepts (e.g., IP addressing, DNS, DHCP, VPN)
  • Familiarity with desktop hardware components and ability to troubleshoot and repair hardware issues
  • Experience using remote desktop tools and software deployment technologies
  • Excellent interpersonal and communication skills

Benefits:

This role offers the opportunity to work in a dynamic IT environment, utilizing your technical expertise to drive business outcomes. You will have the chance to collaborate with a talented team of professionals, share your knowledge and best practices, and contribute to the success of our organization.

Others:

Please note that this job description is not an exhaustive list of responsibilities. You may be required to perform other tasks as necessary to meet the needs of the business.

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