Chief IT Service Transformation Officer

1 week ago

Singapore beBeeTransformational Full time $90,000 - $120,000
Job Description

The ideal candidate will lead the transformation of IT service delivery by centralizing operations and driving service excellence.

This role requires a strong knowledge of ITIL, COBIT, ISO 20000, and service governance frameworks.

  • Develop and implement a strategy to centralize IT service delivery operations.
  • Lead proactive monitoring, ensuring issues are resolved before impacting business operations.
  • Standardize infrastructure management across networks, servers, and cloud environments.
  • Establish governance frameworks, policies, and performance metrics for service operations.
  • Collaborate with leaders, vendors, and teams to drive transformation and secure buy-in.
Required Skills and Qualifications

To succeed in this role, you should possess:

  • 15+ years in IT service delivery, with senior leadership transformation experience.
  • A proven track record of leading centralization and IT service optimization initiatives.
  • Excellent leadership, communication, and problem-solving skills to influence stakeholders.
  • ITIL certification required; Lean Six Sigma and COBIT certification are advantages.
Benefits

The successful Chief IT Service Transformation Officer will have extensive IT governance and leadership experience.

Others

To excel in this position, you must be able to work collaboratively with cross-functional teams and communicate effectively with stakeholders at all levels.

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