Dining Operations Leader

3 days ago

Singapore beBeeDiningOperations Full time $80,000 - $120,000
Job Opportunity

We are seeking a seasoned and charismatic Dining Operations Leader to oversee the daily management of our restaurant and cafe.

This role is at the heart of creating an exceptional dining experience – managing service standards, driving operational efficiency, and fostering a welcoming environment for both guests and staff.

You will work closely with our culinary team to ensure seamless coordination between front-and back-of-house, while promoting a culture of inclusivity, teamwork, and continuous improvement.

Main Responsibilities:
  • Lead the end-to-end operations of the restaurant and cafe, ensuring smooth service and high operational standards.
  • Develop and implement SOPs for quality, hygiene, safety, and customer service, adhering to regulatory requirements.
  • Collaborate with culinary teams to maintain menu quality, innovation, and consistency.
  • Monitor revenues and costs, and implement strategies to achieve financial targets.
  • Analyse sales data, customer feedback, and industry trends to make informed operational improvements.
  • Ensure a high standard of customer service, creating memorable and inclusive dining experiences.
  • Handle guest feedback and resolve operational issues promptly and professionally.
  • Build a welcoming and accessible environment for all guests, including those with special needs.
  • Recruit, train, and lead a diverse team including employees with disabilities, promoting an inclusive and supportive culture.

Requirements include a Diploma or Degree in Hospitality Management, Business Administration, Culinary Arts, or a related field. A minimum 5 years of progressive experience in managing restaurant and cafe operations is also required.

The ideal candidate will possess strong leadership, communication, and people management skills, as well as fluency in English and knowledge of other languages is advantageous.

Necessary Skills:
  • Leadership
  • Operational Excellence
  • Restaurant Management
  • Hospitality Management
  • Adaptability
  • Compliance
  • Cash Handling
  • Customer Service
  • Stakeholder Management
  • People Management
  • Hospitality

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