APJC Regional People Experience Manager

2 weeks ago

Singapore beBeePeople Full time $80,000 - $120,000

This position offers an exceptional opportunity to grow with a dynamic organization. You will lead the HR service delivery for our expanding global operations, ensuring seamless experiences for employees across multiple regions.

Key Responsibilities:

  • Guide and develop a team focused on providing top-notch employee inquiry support and serve as an escalation point for complex People and Payroll matters.

  • Oversee HR transactions to meet minimum standards, maintaining auditable, clean, and up-to-date people systems.

  • Partner with regional senior management and stakeholders to address HR operational needs with high responsiveness and accuracy.

  • Manage monthly payroll checks for assigned regions, ensuring accuracy and timely submission.

  • Ensure adherence to SOX Control & Compliance, following SOP requirements and documenting accordingly.

  • Contribute to the design, tracking, and implementation of improvements for HR business processes.

  • Manage the regional offer approval process in line with internal guidelines.

  • Support system enhancements by collaborating with COEs and other teams to test new functionality and troubleshoot HR systems.

  • Analyze support tickets and HR processes to provide regional status insights and identify opportunities for continuous improvements.

Requirements:

  • 2+ years of leadership experience in People Operations, HR Service Delivery, or Payroll, preferably within the APJC region.

  • Familiarity with HR systems such as Workday and Zendesk, with experience in Core HR, Talent, and Compensation modules a plus.

  • A proven ability to support and contribute to projects aimed at enhancing operational efficiency and service delivery.

  • Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management.

  • Fundamental knowledge of APJC countries' employment law and operating within these regulatory environments.

  • A strong customer service orientation and dedication to delivering a positive internal client and employee experience.

  • Excellent oral and written communication skills, with the ability to clearly present information across regions and functions.

  • Apt at prioritizing tasks, executing effectively, and providing clear status reports as needed.

  • Strong organizational, problem-solving, and time management abilities.

  • Highly adaptable in a global, fast-paced environment with the ability to oversee payroll changes and reports for the APJC region.

About Us:

We are a highly ambitious technology company dedicated to protecting the free and open Internet. Our initiatives focus on security, resilience, and privacy, aligning with our mission to empower people to do their best work.

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