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Expert Business Transformation Specialist
2 weeks ago
As a Business Transformation Expert, you will play a key role in helping our clients drive business growth and success through the implementation and support of ERP and CRM solutions.
Key Responsibilities:- Analyze client business requirements to identify opportunities for improvement.
- Perform gap analysis and provide expert advice on business process optimization, workflow automation, and management reporting formats.
- Develop training programs and project documentation to ensure successful implementation and knowledge transfer.
- Implement Omni-Channel solutions to enhance customer engagement and experience.
- Provide go-live support to ensure seamless transition to new systems.
- Manage customizations and configurations to meet client-specific needs.
- Conduct quality assurance and documentation to ensure compliance and best practices.
Key Requirements:
- A degree in Business or IT is highly preferred.
- Possess strong interest in business transformation and implementation.
- At least 3 years' hands-on experience in understanding user requirements, system implementation, data conversion, technical support, and end-user training.
Education:
Preferably a degree in Computer Science with a management degree.
The selected candidate will receive comprehensive training on Netsuite and HRMS.
