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Terminal Solutions Manager
2 weeks ago
We are seeking an experienced professional to lead the rollout and support of payment terminals across clients. This leadership role focuses on ensuring a smooth deployment, team management, and continuous improvement in payment terminal deployment processes.
- End-to-end terminal deployment from planning to execution
- Setting and improving deployment standards, SLAs, and KPIs
- Leading and training a team on installation and troubleshooting procedures
- Resolving complex technical issues and ensuring PCI-DSS compliance
- Cross-functional collaboration for process improvement
- Managing relationships with vendors, logistics partners, and clients
- Tracking performance metrics and reporting deployment progress
Requirements:
- 8+ years in field operations, with 3+ years in terminal/POS deployment
- Strong experience in managing large hardware rollouts
- Knowledge of payment security standards (e.g., PCI-DSS)
- Technical expertise in POS hardware/software and networking (Wi-Fi, Ethernet, cellular)
- Familiarity with CRM tools and deployment management systems
The ideal candidate will have strong analytical skills, be able to work independently, and effectively collaborate with cross-functional teams. If you're passionate about delivering exceptional results and committed to excellence, we encourage you to apply.