Learning Experience Coordinator
1 day ago
BERRIES WORLD OF LEARNING SCHOOL (NESR) PTE. LTD. is a dynamic and passionate team of educators dedicated to nurturing young minds in the Chinese language.
Salary & BenefitsThe estimated salary for this role is SGD 45,000 - SGD 60,000 per annum, depending on experience, with additional benefits including annual leave, paid holidays, AWS, variable bonus, flexi benefits, weekend incentives, comprehensive training, enrichment programs, career opportunities, long service award, and school fees discount for staff children.
Job DescriptionWe are seeking an exceptional School Affairs Executive to serve as our first point of contact, ambassador, and customer support specialist. As a key member of our team, you will be responsible for providing excellent administrative support, handling customer inquiries, and promoting our products and services.
- You will be the primary liaison between customers and our team, ensuring prompt and professional communication.
- Your strong product knowledge, coupled with excellent interpersonal skills, will enable you to build rapport with customers and resolve any issues efficiently.
- As a representative of our brand, you will embody our company's mission and values, upholding the highest standards of professionalism and courtesy.
To excel in this role, you must possess:
- A good command of English and Mandarin to support customer needs and liaise with Mandarin-speaking associates.
- Excellent interpersonal communication skills to build strong relationships with customers, colleagues, and management.
- A warm and cheerful disposition to provide exceptional customer service.
- Proficiency in MS Office applications to manage administrative tasks effectively.
- Availability to work weekends to meet customer needs and business demands.
As a valued member of our team, you will enjoy a range of benefits, including:
- Annual leave and paid holidays up to 20 days.
- Additional AWS and variable bonus.
- Flexi benefits covering outpatient, specialist, dental, wellness, optical, and TCM expenses.
- Weekend incentives to recognize your hard work and dedication.
- Comprehensive training and development programs to enhance your skills and knowledge.
- Enrichment programs for holistic personal growth and development.
- Career opportunities for advancement and professional growth.
- Long service award to recognize your loyalty and commitment.
- School fees discount for staff children to support their education.
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