
Ecommerce Platform Operations Specialist
2 weeks ago
Job Description:
We are seeking an experienced professional to join our team as a Product Operations Specialist. This role will play a crucial part in driving the growth of our e-commerce platform by overseeing the development and execution of product operations strategies.
- Collaborate with cross-functional teams to evaluate, analyze, and implement price competitiveness projects to maintain market positioning.
- Maintain and update knowledge base, including templates, SOPs, guidelines, best practices, training materials, and other important documents for Price Competitiveness projects.
- Streamline and implement critical and routine product processes.
- Surface issues with Price Competitiveness features by reviewing bad cases, analyzing user behavior data, and collecting product feedback.
- Manage knowledge engineering projects to ensure prompt delivery of high-quality data for our systems.
- Work with regional teams to develop structured policies by collaborating with cross-functional teams.
- Bachelor's / Master's Degree from a recognized tertiary education institution.
- 1 year of experience in operational roles or working with cross-functional teams is a plus.
- Strong execution skills, attention to detail, ability to innovate and optimize business processes.
- Strong ownership, bias towards actions, get things done independently.
- Strong communication, especially in complex business/technical information verbally and in writing.
- Analytical and quantitative reasoning with good critical thinking and data-based decision-making skills.
- Good command of Excel/Google Sheet, proficient in SQL or Python and other data analysis tools are preferred.
- Competitive salary package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
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