Front Office Management Role
2 weeks ago
Job Title: Front Office Manager
">Job Description">The role of the Front Office Manager is to oversee the efficient operation of the front desk and ensure a seamless guest experience. This involves collaborating with operations managers to maintain high standards, handling day-to-day tasks, and coaching team members.
">Key responsibilities include:
">- ">
- Managing the front desk and coordinating with other departments">
- Leading a team of front office staff and providing guidance and support">
- Ensuring compliance with company policies and procedures">
- Monitoring and improving front office operations to enhance guest satisfaction">
Our ideal candidate will have:
">Requirements">A minimum diploma or degree in hospitality or tourism management
">At least 5 years' experience as a team leader in front office/guest relations within a hotel environment
">Excellent communications, leadership, and interpersonal skills
">Able to perform independently and as part of a team
">Proficient in Microsoft Office applications - Word, Excel, PowerPoint
">Ability to work shifts, including weekends and public holidays
">What We Offer">Competitive salary and benefits package
">Opportunities for career growth and professional development
">Collaborative and dynamic work environment
">Why Apply?">Join our team and be part of a dynamic and collaborative environment where you can grow your career and make a real impact on our guests' experiences.
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