Strategic Partnerships Director

4 weeks ago

Singapur, Singapore United Overseas Bank Full time

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.

We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed.

This means we always strive to do what is right, build for the future, work as one team and pursue long-term success.

About the Department

We are building and expanding the best digital bank in ASEAN.

Traditional retail banking is changing rapidly, and will change even more in the next 10 years.

We fundamentally rethink the retail banking strategy, business model and proposition, to stay relevant and keep up with the challenges that lie ahead in this rapidly evolving landscape.

Job Responsibilities

Partnerships are a key strategic priority for TMRW to scale and commercialize.

The partnerships team is responsible for forming strategic partnerships across E-Commerce, Telco and Travel partners who have large customer bases which UOB and TMRW can leverage for acquisition and cross-sell to lower overall costs of acquisitions and accelerate growth.

Description of Role

Manage the sourcing, agreements, implementation and business objectives of key strategic partners of TMRW to drive accelerated acquisitions, usage and revenue in line with TMRW's scale & commercialization objectives.

In this strategic partnership execution role, there will be close collaboration with internal stakeholders (Build Center of Excellence/ Products/ UX/UI/ marketing/ development/ compliance teams) and external partners.

The role will be responsible for end-to-end accountability over the partnership program design, proof concept scoping, delivery and defining post-program engagement model and measurable technical and commercial outcomes.

Business and Technical Requirements

Ability to liaise across TMRW, UOB and Partner organizations, in particular at the solutioning level.

Manage contract negotiations and work with legal and compliance teams to drive mutually beneficial commercial terms.

Understanding and appreciation of technical requirements to enable partnership solution design and executional requirements.

Work alongside relevant product, on-boarding, marketing, engagement and serve/transact units of TMRW to define the partnership solutions.

Liaise with country partnership team to ensure volume and quality balance through targeting the right partnership and customer segment through strategic approach.

Multi-task across a number of complex and high-impact projects.

Reporting of progress, risks and outcomes to senior stakeholders.

Have a relentless drive to understand trend and themes on how banking opportunities can relate to the day-to-day saving/ purchasing behavior of a customer;

Have experience in managing forming partnerships with start-up or corporation and is be able to deliver results in a large, complex and matrix organisation.

Use venture-building methodologies (e.g. design thinking, agile, etc).

A mindset that embraces creativity, optimism, ambiguity and does not worry to fail-fast.

Current Projects & Initiatives

Execution of key partners' solutions that have been on boarded, negotiating and ideation of digital solutions with potential strategic partners

Sourcing and agreement additional strategic partners in 2022 across Thailand, Indonesia, Vietnam, Singapore and Malaysia.

Key Responsibility

Sourcing, agreements and requirements gathering to take significant time and effort with specific subject matter expertise required to ensure the projects are completed on time, within budget and with expected results

Designing the high-level scope and solutions of strategic partnerships to achieve mutually beneficial outcomes with sustainable business impact

Work with UOB Wholesale banking teams to identify and approach key partnerships for strategic alliances and participation in corporate employee program (CEP)

Alignment with country teams to ensure tactical partnerships relationships are elevated to drive higher acquisitions through strategic initiatives

Job Requirements

Relevant Experience

10-15 years' experience

Performing the role of a business lead/ product owner in driving capabilities implementation for TMRW Digital Group

Strong understanding of customer acquisitions and payments models and possible use cases of deployment

Good understanding of the consumer banking landscape in terms of products, functional teams, services and typical banking applications

Must demonstrate strong analytical, problem solving, communication and creative skills

Strong analytical skills and able to assess multiple systems for troubleshooting. Good problem solver and decision maker.

Excellent communications (written and verbal) skills and able to work across both business and technology partners.

Passion about digital technologies, and its ability to change significantly the way we live.

Experience with working in a Hub and Spoke model i.e. centralised management with responsibility for regional roll outs.

Geographies & Markets

Based in Singapore. Project will involve extensive coordination with internal and external stakeholders across UOB and partners organizations in Singapore, Malaysia, Indonesia, Thailand and Vietnam

Other information

Candidate should possess the following qualities:

1) Willing to learn and a fast learner

2) One-bank mentality to work for benefit of wider UOB franchise

3) Logical thinking & problem solver

4) Ability to work in team as well as independently

5) Strong sense of responsibility

6) Ability to multi-task

7) Outcome oriented

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