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Patient Liaison Officer

2 weeks ago

Singapore WECRUIT PTE. LTD. Full time

We are seeking a motivated and detail-oriented Patient Service Officer to join our team at WECRUIT PTE. LTD.

Job Description:

  • To answer telephone queries, responding to patient inquiries and resolving issues.
  • To register patients for outpatient services, verifying their details and ensuring accurate documentation.
  • To process payments, submit claims, and follow up on any outstanding issues, maintaining a high level of customer satisfaction.
  • To update patient records, ensuring they are accurate, complete, and easily accessible.
  • To assist with data analysis, providing valuable insights to inform our services and drive improvements.
  • To cover medical records duties as needed, supporting the smooth operation of our clinic.

Requirements:

  • Must hold a minimum Diploma qualification.

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