Tech Support Specialist

1 week ago

Singapore beBeeSpecialist Full time $90,000 - $120,000
Job Title: Tech Support Specialist

This is an exciting opportunity to work directly in the health services sector as a Tech Support Specialist. Your technical expertise will be instrumental in providing support for application-related issues and maintaining system stability.

Key Responsibilities:

  • Technical Support: Provide prompt assistance for application-related issues, perform daily service health monitoring, server maintenance, and resiliency improvements
  • System Development: Deliver new capabilities and improve existing ones in systems monitoring, recovery, and stability aspects of the system
  • Service Operations: Assist in regular server maintenance, system access, systems monitoring, backups, patching, and daily health checks
  • Documentation: Maintain service operations documentation and guides, developing supporting materials for all Service Operation activities
  • Monitoring and Analysis: Monitor service level dashboards, perform daily health monitoring, system capacity review, and allocate adequate capacity
  • Defect Fixes and Resiliency: Identify and resolve defects, implement resiliency-related improvements
  • Training and Support: Assist in training new staff and customers on the technical aspects of the system and its functionalities
  • Issue Investigation: Participate in investigating user-reported issues, collaborating with internal teams to resolve problems efficiently
  • Scripting and Automation: Utilize complex SQL and automation scripts to develop mitigating and preventive solutions

Requirements:

  • Educational Background: Diploma/Bachelor's degree in computer science or a highly technical discipline
  • Technical Experience: 2-4 years of technical/application support experience across multiple technology platforms
  • Certifications and Skills: ITIL v3/v4 certification and strong service-oriented experience/background preferred; solid SQL scripting experience required
  • Industry Knowledge: Strong understanding of the IT industry environment and business needs
  • Application Support: Proven experience supporting web/mobile/client-based applications

Benefits:

  • We offer competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment

Why Join Us:

  • Be part of a team that makes a real difference in people's lives
  • Opportunities for career growth and advancement
  • Collaborative and inclusive work culture

  • Tech Support Specialist

    3 days ago

    Singapore beBeeTechnical Full time

    Job Title: Tech Support SpecialistJob Description:As a Tech Support Specialist, you will be working closely with our IT team to manage and resolve day-to-day IT requests from employees. Your tasks may include installing and configuring computer hardware, software, systems, networks, printers, and scanners.You will be responsible for maintaining and...

  • Tech Support Specialist

    20 hours ago

    Singapore beBeeSpecialist Full time $40,000 - $60,000

    Job OverviewWe are seeking a highly skilled Tech Support Specialist to join our team.

  • Tech Support Specialist

    2 days ago

    Singapore beBeeTechSupport Full time $60,000 - $100,000

    Job Title:Tech Support SpecialistJob Overview:We are looking for a dedicated Tech Support Specialist to join our team. The ideal candidate will be passionate about problem-solving and have excellent communication skills.Key Responsibilities:Maintain and improve security systems and parking facilities.Provide day-to-day technical support to users on all...

  • Tech Support Specialist

    4 days ago

    Singapore beBeeTechnologist Full time

    Job Title: Tech Support Specialist">Description: Are you passionate about delivering exceptional customer service and ensuring seamless technical operations? We're seeking a highly skilled Tech Support Specialist to join our team.Key Responsibilities:Provide top-notch support to customers via phone, email, or in-person interactionsEfficiently troubleshoot...

  • Tech Support Specialist

    1 day ago

    Singapore beBeeElectrical Full time $80,000 - $120,000

    Job OpportunityWe are seeking a skilled professional to fill the role of Tech Support Specialist. As a Tech Support Specialist, you will provide critical technical assistance to customers via various channels. Your primary responsibility will be to ensure that our products and services meet the highest standards of quality and performance.Visit customer...

  • Tech Support Specialist

    1 day ago

    Singapore beBeeMaintenance Full time $2,200 - $3,000

    Job Title:Tech Support Specialist (ID8363)Location:Tampines, Singapore Working Hours:5 days (Monday - Friday, 9am - 6pm)Job Responsibilities:Perform routine maintenance of complex toolsHandle all equipment with careWork in a cleanroom environment for extended periodsFollow established procedures for installation and replacement of machinery partsConduct...

  • Tech Support Specialist

    20 hours ago

    Singapore beBeeTechnician Full time $40,000 - $60,000

    Job TitleA challenging role for a dedicated professional.We are seeking an experienced Tech Support Specialist to join our team.The successful candidate will be responsible for:Key ResponsibilitiesDiagnose, service, repair, and maintain products to ensure optimal operating condition.Conduct testing and inspection of finished goods.Provide technical...

  • Tech Support Specialist

    4 days ago

    Singapore beBeeMaintenance Full time

    Job DescriptionWe are seeking a highly skilled and organized individual to fill the role of Tech Support Specialist. This position involves performing regular checks in inventory software systems to ensure accurate records, conducting routine repairs and maintenance of equipment, and maintaining a well-organized tool room through 5S initiatives.The ideal...

  • Tech Support Specialist

    4 days ago

    Singapore beBeeMaintenance Full time

    Job OverviewWe are seeking a skilled Tech Support Specialist to join our team. This is an exciting opportunity to work in a fast-paced workshop environment, providing technical support and ensuring the highest standards of vehicle servicing and maintenance.Key Responsibilities:Support daily workshop operations by performing on-site diagnostics, maintenance,...

  • Tech Support Specialist

    20 hours ago

    Singapore beBeeTechnical Full time $60,000 - $100,000

    Job Title: Tech Support SpecialistA role that requires effective management of technology tickets impacting group businesses across multiple subsidiaries and territories in Asia Pacific, Europe and North America.Key Responsibilities:Manage technology ticketing impacting group businesses across all subsidiaries and 19 countries and territories in Asia...